Frequently asked questions

Cedar wood

  • Why Cedar Cladding?

    Quite simply, Cedar is the best possible material for exterior cladding. It looks great, smells great, is naturally durable, stable and doesn’t require treatment to protect it. Using a natural material from a sustainable well managed source is also good for the environment. That is why Western Red Cedar is the number one option chosen for timber cladding in the UK.

  • Why Cedar Direct?

    We are the first and only dedicated Western Red Cedar cladding specialist in the UK. We provide the highest quality, lowest cost Western Red Cedar available to the trade and self-build markets. Our focus on only supplying British and Canadian Western Red Cedar has allowed us to optimise our supply chain, processing and distribution for our customer’s benefit. We do not have the distraction of supplying other products, services and sectors that our competitors do which results in a better product at a lower price point.

  • Does your Cedar come from sustainable sources?

    All of our Western Red Cedar is sustainably sourced according to internationally recognised standards that promote and ensure sustainable forest management. This includes, but is not limited to Programme for the Endorsement of Forest Certification, Forest Stewardship Council and Natural Resources Wales Chain of Custody which warrants supply chain from forest to finished product and ensures sustainable management throughout.

  • What is the difference between British and Canadian Cedar cladding?

    There are three main considerations when choosing between British and Canadian Western Red Cedar: aesthetics, budget and environmental impact. Canadian Western Red Cedar will give you a greater depth and range of colours with a clear, flawless finish with minimal to no imperfections, whereas British Western Red Cedar will give you a more consistent, paler colour with varied grain and knots for a more natural look. Both woods ‘silver’ with age unless a treatment is applied. British Western Red Cedar is approximately 50% of the cost of Canadian Western Red Cedar and is not subject to price fluctuation due to changes in exchange rate or availability of supply. Prices of Canadian Western Red Cedar have been increasingly recently with the trend predicted to continue upwards, making British Western Red Cedar the ideal choice for the budget conscious. Of the two options, British Western Red Cedar is the most environmentally friendly for the UK market. It is faster growing, locally sourced and with a comparatively low carbon footprint associated with. See the British vs Canadian page for more details.

  • Do you provide any other species of wood cladding?

    Cedar Direct is the UK’s first and only dedicated Cedar cladding specialist. We only supply British and Canadian Western Red Cedar. Our focus and expertise in Western Red Cedar is what stands us apart from our competition.

  • Do you grade your Cedar cladding?

    All of Cedar Direct’s Canadian Western Red Cedar is graded according to the Pacific Lumber Inspection Bureau ‘R List’ Export Rules. We offer three main grades of Canadian Western Red Cedar cladding: Clear, #2 Clear / Better and #4 Clear. Unless otherwise requested, we combine #2 Clear and Better with #4 Clear as standard to provide what we consider to be the best quality and value for money product. We grade all British Western Red Cedar as ‘knotty’ because it does not conform to internationally recognised standards.

  • Do you air or kiln dry your Western Red Cedar cladding?

    We believe that kiln drying is an unnecessary and environmentally detrimental process. At Cedar Direct we air dry all of our Western Red Cedar in our purpose built facilities.

  • How durable is Cedar cladding / how long will it last?

    For external cladding purposes, Western Red Cedar is one of the most naturally durable cladding materials available. In the right conditions, without treatment and in general exposure, Western Red Cedar can have a lifespan that exceeds 50 years.

  • How long does the Cedar cladding take to weather?

    The natural reddish brown colour of Western Red Cedar won’t stay that way for long if left untreated and can weather to a silver-grey colour within 6-12 months depending on the conditions. In dry climates the weathering tends to be even across boards, although moisture rich climates such as the UK can lead to patchy weathering that reverts to uniform silvering given time. It is worth noting that British Western Red Cedar typically weathers more evenly than Canadian Western Red Cedar.

Our products

Pricing, ordering & delivery

  • How do I calculate what I need to order?

    If you are unsure how to calculate what you need to order, this is something that we would be happy to help you with. The Instant Quote section of our website has been built to help you determine the quantity of Western Red Cedar cladding that you require. Importantly, you will need to know the area that you wish to cover. From this, we can determine the linear meterage needed according to your preferred profile and width of board. Depending on the expanse you wish to cover and whether boards are to be fitted vertically or horizontally, you may have a preference for a specific board length to minimise joins. It should be noted that boards that are in excess of 3.6 metres in length are shorter in supply and there attract a premium compared to shorter length boards.

  • Is there a minimum order value?

    We have no minimum order quantity for our standard profiles. If you require a custom profile that requires new tooling to be built there is a minimum order value of £2,000 otherwise we may have to charge for tooling.

  • Will you price match?

    We will price match any comparable quotation on a like-for-like basis if proof of pricing via a formal quotation can be provided. On order placement of a price-matched bid we offer 2.5% cash back as an incentive to displace our competitors.

  • Do you offer trade accounts or lines of credit?

    We do not offer trade accounts or lines of credit. This is a deliberate strategy to keep our costs to a minimum so that we can pass these savings on to our customers and retain our position as a cost leader.

  • Is there a charge for delivery?

    Delivery is free to anywhere in the UK.

  • Where do you deliver to?

    We deliver to anywhere in the UK.

  • What payment options are available?

    We take payment either by bank transfer, debit or credit card. A 3% surcharge is levied for all credit card transactions. Payment is required in advance prior to shipping.

  • What is your quote and order process?

    We have tried to make the quotation and ordering process as simple and as transparent as possible. This starts with the instant quote tool that we publish on our website. This allows you to assess various permutations of cladding profiles and quantities prior to making contact. To place an order, we would first need to issue a quotation and receive acceptance from you based on that quotation. Payment is required in full prior to shipping.

  • What if I have ordered the wrong quantity?

    Mistakes happen! If you require additional boards we will honour the price per linear meter that you ordered your original quantity at. We cannot offer refunds on surplus unfortunately. If you have a particularly low additional order volume there may be a surcharge for delivery. We would always recommend that customers order 5-10% additional to accommodate wastage.

  • Do you support zero VAT rated projects?

    We fully support the trade and self-build industries and are happy to zero-rate VAT if the relevant documentation can be provided in advance. We cannot support a retrospective claim unfortunately.

  • What are your Terms & Conditions of supply?

    Our Terms & Conditions can be found here.

  • What is your complaints handling process?

    We believe that the service we offer to our customers is second-to-none and take any issues that a customer may have very seriously. To ensure that we correctly track any complaints, it is important that we have an audit trail that we can all agree is an accurate representation of the facts. To help with this we ask that all complaints are confirmed in writing to

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Wood durability

Durability is a measurement of how long specific species of timber would last if a 50mm x 50mm cross section was left in the ground unprotected. An untreated Oak beam, which is classed as 'durable’, for example, will last 15-25 years depending on environmental conditions. The following scale of durability was outlined by TRADA, the Timber Research And Development Association.

Durability Class designation Average service life
1 Very durable More than 25 years
2 Durable 15-25 years
3 Moderately durable 10-15 years
4 Slightly durable 5-10 years
5 Not durable Less than 5 years

Please select your preferred board width.

Cladding guide

It's worth noting that the width of your cladding will impact the price. Narrow widths result in more waste and additional workmanship so will be slightly more expensive per metre.

Please select your preferred board length.

Cladding guide

We aim to deliver at least 80% of boards at the lengths you have requested. The remainder will be mixed lengths – some longer and some shorter. A request for a high proportion of longer lengths will have a higher cost per metre because of restricted supply. A mixed length order will be the cheapest because of the ease of sourcing.

To keep delivery costs low we conform to standard UK pallet sizes.

Please enter the coverage you require in either linear or square metres.

Linear metres calculates the total metre run needed for a specific board width to cover a known square meterage. If you are not 100% certain of your calculations we suggest you include wastage at either 5 or 10%.

Please select your preferred wastage.

0% means you plan on having no waste and we will deliver precisely the linear or square meters you require. 5 or 10% wastage gives you a little leeway when trimming your cladding.

If you are unsure of the exact amount of linear or square metres you require we strongly recommend you add a percentage to take account of any 'wastage', otherwise you may not be getting an accurate representation of your costs.